Terms and Conditios

1. Introduction

Welcome to Ibizan Cocktails. By booking our services, you agree to the following terms.

1.1. Services Provided

We offer mobile bar services, cocktail training, and event consulting. These services are detailed on our website and in our communication.

2. Booking and Confirmation

2.1. Booking Process

Bookings can be made through our website at https://ibizancocktails.com/events/, or any of the partner platforms. Once you have confirm the acceptance of our quote by paying the booking fee, you will receive a confirmation by email or whatsApp detailing your order and to arrange event specifics.

2.2. Confirmation

Your booking is only confirmed once you receive a confirmation email from us. Please review the details and inform us immediately if there are any discrepancies.

3. Payment Terms

3.1. Booking Fee

A non-refundable booking fee of 20% of the total cost is required to secure your booking. This fee will be deducted from your final invoice.

3.2. Final Payment

The remaining balance must be paid 30 days before the event date. Failure to do so may result in the cancellation of your booking.

3.3. Payment Methods

We accept payments via credit card, PayPal and bank transfer.

4. Cancellation Policy

4.1. Client Cancellation

Cancellations will be charged with the total of the booking fee.
4.2. Company Cancellation
In the unlikely event that we need to cancel your booking, a full refund, including the deposit, will be issued. We will endeavor to provide as much notice as possible.
4.3 Force Majeure
Ibizan Cocktails is not liable for failure to perform services due to unforeseen circumstances like natural disasters or strikes.

5. Changes to Bookings

5.1. Client-Initiated Changes

Any changes to your booking must be requested in writing at least 30 days before the event. We will do our best to accommodate your requests, but changes are subject to availability and may incur additional charges.

5.2. Company-Initiated Changes

We reserve the right to make minor changes to your booking if necessary. We will notify you of any significant changes as soon as possible.

6. Service Guarantee

6.1. Quality of Service

We guarantee the quality of our cocktails and service. If you are not satisfied, please contact us immediately during the event to address any issues.

6.2. Indemnity

Clients agree to indemnify Ibizan Cocktails against any claims, damages, or expenses arising from the event.

6.3. Liability in public events

Public liability insurance available if required.

7. Client Responsibilities

7.1. Event Space

The client must ensure that the event space is suitable for our catering services, including necessary permits and access.

7.2. Health and Safety

Clients must ensure all guests adhere to health and safety regulations. We reserve the right to refuse service if safety concerns arise.

8. Drinks Packages

8.1. Registration of Drinks
For accuracy and transparency, each individual drink served as part of our drinks packages will be registered in our Point of Sale (P.O.S.) system. This ensures precise tracking and billing for the drinks consumed during your event.

8.2. Package Limits
When the total of the drinks package is being reached, we will notify you and offer the opportunity to add more funds to the tab or to switch to a cash bar where guests can pay for their own drinks. This ensures that the event continues smoothly without interruption.

8.3. Age Verification
We operate a strict age verification policy. Guests must provide valid ID to consume alcoholic beverages.

8.4. Responsible Drinking
We promote responsible drinking and reserve the right to refuse service to anyone who appears intoxicated.

9. Photography and Videography

9.1. Marketing and Social Media
We may take pictures and videos during the bar services for marketing purposes and for our social media channels. By booking our services, you consent to the use of these images and videos for such purposes. If you have any concerns or specific requests regarding this, please inform us in advance.

9.2. Intellectual Property
All content, designs, and trademarks are owned by Ibizan Cocktails.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy at Privacy Policy for more details.

10.1. Dispute Resolution
Disputes will be resolved through arbitration in London, United Kingdom.